Terms of Service

1. Acceptance of these terms

These Terms of Service (“Terms”) are an agreement between you and VPoint Labs LLP (“we”, “us”) covering the Skepia mobile application and this website (together, the “App”). By downloading, accessing or using the App you accept these Terms. If you do not accept them, do not use the App.

2. Who we are

These Terms are concluded between you and us only, and not with Apple Inc. or Google LLC. We — not Apple or Google — are solely responsible for the App and its content.

3. Eligibility

You must be at least 13 years old to use the App, or at least 16 if you are in a country where 16 is the minimum age for consenting to online services. If you are a minor under the law of your country, you may use the App only with the consent of a parent or guardian, who accepts these Terms on your behalf.

4. What the App does

Skepia offers daily brain-training puzzles, creativity exercises with automatically generated feedback, progress statistics and social features such as friends and shared challenges. A free version of the App is always available at no cost; the remaining content and features require an active subscription. We do not offer a free trial of the paid subscription. We may add, change or remove games and features over time.

5. Licence

For the iOS app, the licence to use the application is governed by Apple’s Standard EULA. These Terms additionally govern your use of Skepia’s services and subscriptions and do not replace Apple’s Standard EULA.

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your own non-commercial use, in accordance with the usage rules of the App Store or Google Play. All rights not expressly granted are reserved.

6. Subscriptions, billing and cancellation

Skepia offers auto-renewing subscriptions. The plans and their prices are shown in the App before you confirm the purchase, in your local currency, and currently include a weekly individual plan, a yearly individual plan and a yearly family plan for up to four accounts. Individual plans may include an additional membership that you can gift to another person; a gifted membership is tied to your subscription and ends when your subscription ends.

• Payment is charged to your Apple ID or Google Play account at confirmation of purchase.
• The subscription renews automatically for the same period at the then-current price unless you cancel it at least 24 hours before the end of the current period.
• Your account is charged for renewal within 24 hours prior to the end of the current period.
• You can manage or cancel your subscription in your App Store or Google Play account settings at any time after purchase. Uninstalling the App or deleting your Skepia account does not cancel a subscription.
• Payments, cancellations and refunds are handled exclusively by Apple and Google under their own terms. We cannot issue refunds directly. If you are an EU or UK consumer, your statutory rights, including any right of withdrawal, are unaffected.
• We may change subscription prices. Price changes apply to future renewal periods only and you will be notified in advance by the relevant store, with the option to cancel.

7. Your account

You sign in with Google or with Apple. You are responsible for keeping access to that account secure and for activity that takes place under your Skepia account. Tell us promptly at support@vpointlabs.com if you believe your account has been compromised. You may delete your account at any time in Progress → Account → Delete account; personal data is then deleted as described in our Privacy Policy.

8. Your content

You keep ownership of the answers, display name, avatar choices and other content you submit. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display that content for the purpose of operating the App — including sending your creativity answers to the AI providers that generate your feedback, and showing your display name, avatar and results to friends you have added. This licence ends when you delete the content or your account, except for copies we must keep by law or that remain in routine backups until they rotate out.

You are responsible for the content you submit and confirm you have the right to submit it. Do not submit content that is unlawful, infringing, hateful, harassing, sexually explicit or otherwise inappropriate. We may remove content that breaks these Terms.

9. AI-generated feedback

Feedback on creativity exercises is generated automatically by third-party AI models. It may be inaccurate, incomplete or unsuitable for your situation, and it is not professional advice. Do not rely on the App for medical, psychological, legal, financial or other professional decisions. You remain responsible for any action you take based on it.

10. No health or performance claims

Skepia is an entertainment and self-improvement product. It is not a medical device and it does not diagnose, treat, cure or prevent any condition, including ADHD, cognitive decline or dementia. We make no promise that using the App will improve your memory, focus, intelligence or academic or professional performance, or produce any measurable result. If you have concerns about your cognitive health, speak to a qualified professional.

11. Acceptable use

You agree not to:

• reverse engineer, decompile or attempt to derive the source code of the App;
• use bots, scrapers or automation to interact with the App or its API;
• attempt to gain unauthorised access to our systems or another user’s account;
• manipulate scores, streaks, leaderboards or invitation rewards;
• circumvent paywalls, usage limits or security measures;
• harass other users or misuse the friends and invitation features;
• use the App in breach of applicable law or of the App Store or Google Play rules.

12. Intellectual property

The App, its games, puzzles, artwork, text, sounds, trademarks and software are owned by VPoint Labs LLP or its licensors and are protected by intellectual property law. You receive only the limited licence described in section 5.

13. Availability and changes

We aim to keep the App available but we do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue features, and we may stop supporting older app or operating system versions. If we discontinue a paid feature entirely, we will give reasonable notice.

14. Disclaimer of warranties

To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including fitness for a particular purpose, accuracy and non-infringement. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you, and nothing here limits the statutory rights of consumers.

15. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits or lost data. Our total liability arising out of or relating to the App is limited to the greater of the amount you paid us or through the stores for the App in the 12 months before the claim, or USD 50. Nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be excluded.

16. Indemnity

You agree to indemnify and hold harmless VPoint Labs LLP and its officers and employees from claims, damages and reasonable costs arising from your breach of these Terms, your content, or your unlawful use of the App.

17. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, abuse the service, or where required by law or for necessary operational reasons. Where it is reasonable to do so, we will give you notice and a chance to fix the problem. You may stop using the App and delete your account at any time.

18. App Store and Google Play terms

The following apply where you obtained the App from the Apple App Store:

• These Terms are between you and us only; Apple is not a party to them.
• Apple has no obligation to provide maintenance or support for the App. Support requests go to support@vpointlabs.com.
• If the App fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
• We, not Apple, are responsible for addressing any claim relating to the App, including product liability claims, claims that the App fails to conform to a legal requirement, and claims under consumer protection or privacy law.
• We, not Apple, are responsible for investigating and defending any third-party claim that the App infringes intellectual property rights.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Where you obtained the App from Google Play, Google is likewise not a party to these Terms and is not responsible for the App, and your use is also subject to the Google Play Terms of Service.

19. Governing law and disputes

These Terms are governed by the laws of the Republic of Kazakhstan, and disputes are subject to the courts of Almaty, Kazakhstan. If you are a consumer resident in the European Economic Area or the United Kingdom, this does not deprive you of the protection of the mandatory consumer law of your country of residence, and you may also bring proceedings in your local courts.

20. Changes to these Terms

We may update these Terms. We will update the effective date above and, where the change is material, notify you in the App or by email before it takes effect. Continuing to use the App after a change takes effect means you accept the updated Terms.

21. Miscellaneous

If a provision of these Terms is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. These Terms and the Privacy Policy are the entire agreement between us about the App.

22. Contact